1. Collection of Personal Information
We collect personal information when you visit our Site or submit information through various forms, such as contact forms, event registrations, volunteer sign-ups, and donation or account creation forms. The personal information we collect may include your name, email address, phone number, billing and shipping addresses, and any additional information you voluntarily provide. We may also collect non-personal data such as browser type, operating system, IP address, and other analytical information.
2. Use of Personal Information
We use your information to provide you with the services you request, such as event registration, volunteer coordination, donation processing, and general inquiries. Additionally, we may use your information to improve our Site, send updates, respond to your messages, and communicate about programs or events related to House of Heroes Chattahoochee Valley. If requested, we may also send updates or information via email or text message.
3. Disclosure of Personal Information
We do not sell or rent your personal information. However, we may share it with trusted third-party service providers who help us operate our business, such as email providers, analytics platforms, or payment processors. We may also share personal information if required by law, court order, or governmental agency. Text messaging originator opt-in data and consent will not be shared with any third parties unless required by law.
4. Retention and Security of Personal Information
We retain your information only as long as necessary to provide the requested services or as required by law. We take reasonable measures, both digital and physical, to safeguard your data from unauthorized access, disclosure, or misuse. Access to user data is restricted to authorized individuals only.
5. Your Rights and Choices
You have the right to request access to, correction of, or deletion of your personal information. You may also opt out of marketing communications at any time by clicking the “unsubscribe” link in any email or contacting us directly. To exercise these rights or contact us regarding our privacy practices, please email us using the contact information below.
6. User Accounts and Purchases
If you create an account on our Site to make donations or manage your information, we collect basic account information such as your name, email address, billing and shipping addresses, and payment details. This information is used solely to process your transactions, manage your account, and provide support.
We do not store complete credit card information on our servers. All payments are securely processed through Stripe, Inc. (https://stripe.com), a trusted third-party payment processor that follows industry-standard encryption and data protection protocols. Stripe may collect and process your payment data in accordance with their own Privacy Policy.
You may update or delete your account information at any time by contacting us or logging into your account. If you choose to close your account, we will retain only the information necessary to comply with legal or accounting obligations.
7. Marketing Communications
If you opt into our mailing list, we may send updates about our programs, events, and services. You may unsubscribe from these communications at any time by clicking the “unsubscribe” link in any email or contacting us directly.
8. Cookies and Other Tracking Technologies
Our Site may use cookies and other tracking technologies to collect information about your browsing behavior, website usage, and preferences. This helps us improve your experience and analyze how visitors use our Site. You can disable cookies through your browser settings if you prefer not to have this data collected.
9. Links to Third-Party Sites
Our Site may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of those third-party websites. Please review their policies before providing any personal information.
10. International Data Transfers
If you access our Site from outside the United States, please note that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
11. Children's Privacy
House of Heroes Chattahoochee Valley does not knowingly collect personal information from children under the age of 13. We encourage parents and guardians to engage with their children online and be aware of the websites they visit. If we learn that a child’s personal data has been collected, we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page with an updated effective date. Please review this Policy occasionally to stay informed about our current practices.
13. Contacting Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
House of Heroes Chattahoochee Valley
1225 Webster Ave., Suite B
Columbus, GA 31901
Email: info@hohcvc.org
Thank you for supporting House of Heroes Chattahoochee Valley!
House of Heroes Chattahoochee Valley
1225 Webster Ave., Suite B
Columbus, GA 31901
Email: info@hohcvc.org
Thank you for supporting House of Heroes Chattahoochee Valley!